Refund policy

We want you to be completely satisfied with your purchase. Please review our return policy carefully.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is required.

To initiate a return, contact us at Mmyflowers07@gmail.com. Once your return is approved, you’ll receive a return shipping label along with instructions on how and where to send your package. Returns should be sent to the following address:
132 Ditmas Ave, Brooklyn, NY 11218.
Items sent back to us without first requesting a return will not be accepted. If you have any questions about returns, contact us at Mmyflowers07@gmail.com.

Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately at Mmyflowers07@gmail.com so we can evaluate the issue and make it right.

Certain types of items cannot be returned, including perishable goods (such as flowers, food, or plants), custom products (such as special orders or personalized items), personal care goods (such as beauty products), hazardous materials, flammable liquids, or gases. Additionally, sale items and gift cards are not eligible for return. If you have any questions about your specific item, please get in touch with us at Mmyflowers07@gmail.com.

To exchange an item, we recommend returning the original item first. Once the return is accepted, you can place a new order for the desired item.

If your purchase is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason without a justification. Items must be in the same condition as when you received them, unworn or unused, with tags, and in their original packaging. You’ll also need the receipt or proof of purchase.

Once we’ve received and inspected your return, we’ll notify you whether the refund is approved. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your refund was approved, contact us at Mmyflowers07@gmail.com.

Thank you for shopping with us. We value your satisfaction and are here to help with any questions or concerns.